General terms and conditions of business
1. Applicability
(1) We deliver and perform exclusively on the basis of the following General Terms and Conditions, which form the basis of all contracts concluded with us on the basis of the offers on our Internet shop page. General terms and conditions of the purchaser that conflict with or deviate from the following provisions shall not apply. The following terms and conditions shall also apply exclusively if we carry out the delivery and service without reservation in the knowledge of terms and conditions of the customer that conflict with or deviate from the following terms and conditions.
If these terms and conditions refer to consumers, these are natural persons for whom the purpose of the order cannot be attributed to a commercial, self-employed or freelance activity. Entrepreneurs (commercial customers) are natural or legal persons or partnerships with legal capacity who place orders for commercial, self-employed or freelance purposes. Customers in the sense of these terms and conditions are both consumers and entrepreneurs.
3. if working days are stated as deadlines, these shall be understood to mean all weekdays with the exception of Saturdays, Sundays and public holidays at our registered office.
2. storage options and access to contractual texts
We keep these GTC and the other contractual provisions with the data of your order in the ordering process ready for retrieval. You can easily archive this information there by either downloading the GTC and saving the data summarized in the order process in the Internet shop using the functions of your browser or you can wait for the automatic order receipt confirmation, which we will additionally send to you by e-mail after completion of your order to the address you have provided. This order receipt confirmation e-mail contains once again the contractual provisions with the data of your order and these General Terms and Conditions and can be easily printed out or saved with your e-mail program.
2. the text of the contract is stored by us, but cannot be accessed directly by you for security reasons. We offer every customer a password-protected direct access ("My Account"). Here you can manage your data and view order data after registering accordingly. The customer undertakes to treat the personal access data confidentially and not to make it accessible to unauthorized third parties. The current version of the GTC can be found on our website.
3. contracting parties, language and conclusion of the contract
1. your contractual partner is Sinnlicht Kollektiv e.V.. Contracts in our Internet shop can currently only be concluded in German. Our promotional offers are subject to change as long as they do not become the content of a contractual agreement.
2. before sending your order, you have the option of checking and correcting the data you have entered. By submitting your order, you are making a binding contractual declaration. The confirmation of receipt of the order follows immediately after the technically correct receipt of your order.
3. a binding contract is already concluded immediately after your order if you accept a corresponding invitation and complete your order with payment via one of the online payment services we offer you by confirming the payment instruction.
4. if you have chosen a different payment option for your order, a binding contract is only concluded upon receipt of a prior e-mail notification from us regarding the dispatch of the goods or other express declaration of acceptance.
5. you will usually receive the e-mail with the payment request or shipping notification on the same day after receipt of your order. Should it take longer: You are bound to your order for a maximum of 5 working days and can of course cancel your order in whole or in part before we have declared our acceptance.
6 An order placed by telephone is bindingly accepted by us during the telephone call. You will then receive the information on the conclusion of the contract and these GTC once again at the e-mail address you have provided or together with the goods.
4. prices, shipping costs
All listed prices are valid according to the date of provision.
5. payment, delivery, service
1.we offer the following payment options, whereby we reserve the right, depending on the result of a credit check for a contract acceptance, to refer to our other payment methods instead of the payment method purchase on account. A claim to payment by purchase on account does not exist.
(2) In the case of consumers, the risk of accidental loss and accidental deterioration of the goods sold shall pass in the case of sale by delivery to a place other than the place of performance upon delivery of the goods to the consumer or a recipient designated by the consumer. This applies regardless of whether the shipment is insured or not. Otherwise, the risk of accidental loss and accidental deterioration of the goods shall pass to the buyer upon handover, in the case of a mail order purchase upon delivery of the goods to the carrier or other person or institution designated to carry out the shipment.
6. customers' right of withdrawal
In the following you will receive instructions on the requirements and consequences of the statutory right of withdrawal for mail-order purchases. In particular, the statutory In particular, the statutory right of withdrawal is not available to commercial resellers.
7. reservation of ownership
The goods/services remain our property until payment has been made in full.
8. data protection
Our data protection practice is based on the statutory provisions, in particular the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) as well as the General Data Protection Regulation (DS-GVO). Details on the collection and use of your personal data can be found in our privacy policy, which also contains information on the credit check, in the context of which values are calculated for the probability of a payment default, whereby your address data is also included.
9. dispute resolution for consumers
We strive to reach an agreement with the customer at all times. Please use our service contact at info@sinnlicht-kollektiv.de or our other specified contact options. The European Commission is planning a platform for online dispute resolution (OS) with further information. This can be reached on the Internet under the link http://ec.europa.eu/consumers/odr/. However, we do not participate in a formal dispute resolution procedure before consumer arbitration boards.
10. applicable law, place of jurisdiction
(1) The law of the Federal Republic of Germany shall apply to all legal transactions or other legal relationships with us. The UN Convention on Contracts for the International Sale of Goods (CISG) and any other intergovernmental agreements, even after their adoption into German law, shall not apply. In the case of contracts for a purpose that cannot be attributed to the professional or commercial activity of the entitled party (contract with consumer), this choice of law includes that the consumer is not deprived of the protection granted by mandatory provisions of the law of the state in which he has his habitual residence.
2. in business transactions with merchants and with legal entities under public law, the place of jurisdiction for all legal disputes concerning these terms and conditions and individual contracts concluded under their validity, including actions on bills of exchange and checks, shall be our registered office. In this case, we are also entitled to take legal action at the customer's registered office. Any exclusive place of jurisdiction shall remain unaffected by the above provision.
severability clause
Should individual provisions of these General Terms and Conditions of Business be wholly or partially invalid or subsequently lose their legal validity, this shall not otherwise affect the validity of the General Terms and Conditions of Business. The invalid provisions shall be replaced by the statutory provisions. The same applies insofar as the general terms and conditions contain an unforeseen loophole.